Please ensure Javascript is enabled for purposes of website accessibility

Returns and Refunds Policy

Definitions and legal references

This Website (or this Application)
The property that enables the provision of the Service.
Owner (or We or Us)
Personal Wellness Program – The natural person(s) or legal entity that provides this Website and/or the Service to Users.
Product (or Service)
Product (or Service) refers to the items provided by this Website as described on this Website.
User (or You)
The natural person or legal entity that uses this Website.

Thanks for purchasing our products at operated by Personal Wellness Program.

Due to the nature of our business, unfortunately, there is no effective way for us to issue refunds.

We do not accept returns. We want to make sure you love your products. If you have not used a product and are unsure if it is right for you, please contact us for a consultation and recommendation. This can be done in person or by phone. Please note some Environ products use a step up system and can cause skin irritation if not used correctly and on the right skin type. Please contact us for a consultation prior to purchasing any Environ products unless it is a repeat purchase.

If you are purchasing an Iredale foundation or powder, color is best chosen if your consultation is done in person in our office. You can test it and see it on your skin. Once colors are established, repeat sales are easily accomplished through our website.

We take it upon ourselves to ensure your package arrive safely. Please take photos of the damage product. Please also file a claim with USPS as they are responsible for the damage to your items. We will help replace any items that arrive damaged in transit.  Please email us or call us as soon as you have received your order if there is damage.

Please let us know if you have any questions, our Team is happy to help you!

Personal Wellness Program
1937 Elida Rd
Lima, OH 45805
Phone: 419-228-2797
Email :

Last Updated : June 7, 2022